Each product is printed to order, so unless there is a fault with the item we don’t accept returns or exchanges. 

If products are returned to sender due to delivery failure we will contact you to let you know, and to arrange redelivery. The shipping costs will need to be paid again. 

 

Whilst rare, it does occasionally happen. Simply email or send a message on live chat with a photo and description of the fault and we’ll arrange a replacement or refund. Product faults reported 28 days after dispatch can only be replaced and not refunded.

 

Return address

Fuego Gonzalez. Hunters Lodge Farm, Chedington, DT8 3HY